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  • Check if the Stop Button is unlocked


  • Check if Pepper is charged
  • Check if the problem is not caused by a faulty network connection by checking the other robots


  • Reprogram Pepper:
    Turn Pepper OFF using the Chest Button.
    Once Pepper is OFF, press the Chest Button until the Status LEDs turn blue then release.

If the problem persists:

  • Turn Pepper off using the Chest Button
  • Press the Stop Button to completely turn the battery OFF
  • Get the Serial Number
  • Contact Humanizing-Technologies Support: Support
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